FAQ

• How long are the delivery times?

We strive for a 3-hour delivery window, from the time your order is confirmed. But, due to traffic conditions, the delivery times might extend. 

• What is your delivery area?

From our convenient location in North Vancouver, we deliver to these cities:

Look for our new locations opening soon to serve the entire Lower Mainland. 

•  What's your return policy?

We stand %100 behind the quality of the products we sell. You can always initiate a return request on our website and we will pick up your item(s) on your next delivery.

• Can I cancel my order?

Cancelations are possible if you do not receive your order within the specified timeframe. 

• What happens if I receive the wrong item?

If there’s an issue with your order, we will fix it. Let us know what was wrong, and we will send the right items to you. Remember, we stand 100% behind our products.

• Can I pick up my order?

Yes! We offer FREE curbside pickup from our convenient North Vancouver location. We are located at #107, 1075 West 1st Street, North Vancouver. Your order will be ready for curbside pickup at the time you requested.

• Can I pick up my order?

Yes! We offer FREE curbside pickup from our convenient North Vancouver location. We are located at #107, 1075 West 1st Street, North Vancouver. Your order will be ready for curbside pickup at the time you requested.